The Point of Sale Solution for Hotels & Pubs
Slash the time you spend stocktaking, balancing tills, recording sales transactions, transferring stock and changing prices.
Let H&L provide a Point of Sale solution that makes these processes easy… and even links up with your accounting package. Get extensive reporting, for an instant, easy-to-understand view of your business.
Get real control over your gross profit – with ease.
Find out more about a brilliant Point of Sale solution now.
Phone us on 1800 778 340 or if you prefer, drop us a quick note, (use the form on your right). We’ll respond promptly and arrange to show you more!
If you want to check out the products in the Point of Sale solution right now, just click the + sign next to each product:
Av Checks & Covers
Knowing exactly what's happening with your average checks and covers gives you better planning and decision-making power.
Keep track of checks and covers per person in your venue by day; or by day part, (i.e.) breakfast, lunch or dinner.
This information helps you to set targets.
What's more, you can even set targets against users to increase average checks.
As you can tell, with H&L it's all about extracting maximum profitability from your operation...and making it easy!
Features
Easy to read reports
See average spend for defined service periods
See spend and table usage hourly
Testimonials
"We are now filling more checks, a lot more often than we used to. Thanks H&L, you've really made our business hum!"
Delivery & Take away
Whether your outlet is a dedicated takeaway business or even if this is merely an adjunct to your in-house dining, H&L makes life easier, yet again.
Effortlessly summon up the right pricing at the touch of a button.
Keep track of your takeaway customers, by phone number or other tracking of your choice.
Automatically send a special docket to your kitchen complete with order pickup time...
Collate marketing data. Get delivery directions. Everything you need for total efficiency is right where you need it.
Features
Record and store customer delivery and contact details
Ability to refer to customer purchase history when contact details entered
Ability to store sale and complete, once the delivery has been made and the payment received
Testimonials
"Different prices from our main menu and takeaway items were constantly being overlooked by our junior staff - to our detriment. After moving to an H&L solution there's suddenly no more room for errors - and our healthier bank-balance confirms it!"
Eftpos
H&L's clever systems protect you from the kind of mis-keying issues that often occur with EFTPOS.
That's because we've seamlessly integrated EFTPOS with your Point of Sale.
Combine that benefit with our unique handheld POS modules and let your customers pay at the table! Learn more, by reading "handheld POS".
Features
Integrated with POS and Pay@Table
Lightening fast broadband connection - faster transaction processing - 3 seconds
Enter the table number directly into EFTPOS terminal and have one integrated sale and EFTPOS receipt
Integrate multiple POS with one terminal
Wireless integration option
No lock-in contract
No need to change transaction bank
An intuitive hospitality specific user interface guides the customer through the payment process
Supports GPRS (mobile) connection
Protective shield for maximum security
Testimonials
"Badly keyed sales on EFTPOS were draining our profits a bit, but H&L have fixed all that. Thanks H&L, great solution."
Floor plans & Table Maps
See at a glance what is happening with progress at any of your tables. This allows you to profit by maximizing table turns, without having to run all over the restaurant.
Features
Visual display of table status, e.g. course served
Easy transfer of table tabs between Tables
Easily defined by area or section
Testimonials
"I've found I can now achieve better table turns with less staff than previously, so it's a win-win. I've got to say I am very impressed."
Flow Control
As you know, better profitablity stems from understanding and controlling every aspect of your operation.
Flow control helps immensely, because it lets you accurately monitor exactly what is happening with your beer.
With the simple installation of a flow control meter and an inline lock, you can now secure your beer pouring.
Staff simply log-on at the beer font and they can then dispense any number of drinks required.
Then, when your staff member logs on at your POS terminal, those dispensed beverages appear in your system.
As you can tell, flow control lets you can track exactly how many millilitres of beverage has been poured by each staff member, compared to exactly how many millilitres of beverage has been charged by each staff member.
This allows you to keep ahead of needless wastage, overpours and even possible pilferage. Of course less money flowing out of your business, means more profit!
Features
Ability to monitor actual usage
Ability to monitor staff efficiency & pours
Seamlessly integrates with flow control meters
Ability to compare sales to volume poured by user
Ability to control the line cleaning process
Testimonials
"Actually, thanks to the H&L flow control solution, we found that two of our staff members were running a racket over draught beer. Now they're gone, profits are creeping up to where we thought they should be."
Handheld POS
Increasing your productivity is a Sinch! When it comes to efficient table ordering and bill requests, it can be done without ever leaving the customer's table. Your ability to deliver superior customer service in a time efficient manner - really is a Sinch!
Features
Wireless Ordering from the table
Sinch Handheld is small and discreet, with backlit screen, sturdy construction and long battery life
Full table tracking, staff can see the order and table status and stay on the floor
Details entered at the table, with no double handling required
Instant print kitchen and bar orders and all items are charged to table prior to dispensing from the bar or kitchen
Accurate transactions, balances and summaries, including running totals available on screen
Wireless two-way communication with all Point Of Sale machines in venue eliminates errors
Ensures available portions are accurate at all times, therefore never sell an item that you have run out of
Prints accounts at cashier
Pays tables on the run
Testimonials
We have been using the "Sinch" hand held units in our venue for the last 5 years. There are so many benefits to embracing this technology that far outweigh the initial capital invested in them.
We use two handheld units for our 120 seat venue, for us this means that during a booked out service that only these two people are responsible for taking orders. This allows a stronger connection with our guests as they are only dealing with one staff member. The two staff using the handhelds hardly run any food out as that job is completed by food & drink runners.
This also allows for a better flow of dockets coming into your kitchen instead of five staff putting in orders simultaneously.
There is no double handling and because orders are sent directly to the bar & kitchen the time between the order and it's completion is a streamlined seamless process with very little chance of any human error.
Many venues are apprehensive to embrace this technology , as far as we're concerned the sinch units save us the two most most precious things in our industry , “time & money”
The sinch units would save us at least one front of house staff member wage for every service we complete.
I’m an old school operator in the sense that my focus is on customer service , the sinch units allow me to spend more time with my guests through their efficiency and accuracy.
I’m blown away by the number of modern venues still using handwritten dockets , with staff wages on the increase the sinch units are a fantastic tool to reduce wages and maximise efficiency and productivity.
Ben Vandeleur Director
The Barn Bistro
Mclaren Vale
IPAD POS
MenuPad integrated into Point of Sale...
IPad ordering at your restaurant tables presents you with a wealth of benefits. (Please ask us for a demonstration and prepare to be amazed!)
H&L takes that one step further, by converging this revolutionary IPad ordering system directly to your Point of Sale, for the ultimate in stock control, accuracy and accountability.
Features
Testimonials
"Ipad ordering at our tables gives us an exciting point of difference from our competitors. H&L makes it even more effective, by connecting it to our point of sale. That lets us keep track of everything."
Kitchen Printing/ Monitor
Choose from a printer or a monitor. Either way, you get much better control than ever before.
H&L's kitchen solutions allow for multiple orders and individual payments to be consolidated into one order for the kitchen.
Simple, really!
A monitor has the added benefit of allowing touch screen expediting.
Printer options allow various formats to suit you.
In each case, you'll also get a picklist to save you even more time in fulfilling orders promptly.
This really does give you total control over floor to kitchen communications.
Features
Monitor
* Order of Individual Item view
* Table view
* Paperless system
*Easy "one touch" to designate preparation status
Printer
* Ability to customise the look and feel of the docket
* Ability to assign specific food and beverage requirements across multiple printers
* Ability to allocate for fulfillment purposes
Testimonials
Content to follow
Label Printing
Simply print the labels you need for any retail liquor environment, with absolute ease.
H&L bring you many of the formats you need, to suit just about every buying group you can imagine...including many of the major buying groups and all of the independents.
H&L allows for strip format labels, (ie shelf labels), in different combinations, like 6-up, 12-up, single A4's for promotional printed labels...and lots more.
You'll be astonished as to how quick and easy printing labels has now become.
Features
Multi formats available
Ideal for specials and promotions
Easily create tailored labels
Can include comment and text on labels
Testimonials
"with H&L we were able to have custom shelf labels produced for our retail outlets with our branding and fonts. This now saves time for our retail managers they do not have to export data to a 3rd party to print the labels. Its also a good cost saving"
John Curnow
IPG (Independent Pub Group) National Retail Manager
Mix & Match
Running great liquor specials in your retail outlet is now easier to set up and keep track of, than ever, with a bit of help from H&L.
Read the following, to learn why:
Let's say you'd like to offer a special where patrons can choose any six red wines, to get a discount. No problem!
Now, let's say your customer has a trolley with white wines, red wines, spirits, soft drinks and so on.
Regardless of what order these items go through your H&L POS, our solution knows when you've achieved your target, (when all six of the red wines go through)... which sets off the discount relating to that transaction.
Mix and match will also ensure any gifts or specials are given away with any special combination on sale.
For example, if someone buys a bottle of Jim Beam, along with a bottle of Coke, they might, for instance, be entitled to a Jim Beam hat.
Our solution will automatically prompt your staff member to give away that Jim Beam hat. Clever, easy to use and effective. Just what you need!
Features
Manager controls the discount amount
Manager controls length of mix & match special
Ability to select multiple items in multiple groups
Testimonials
"I like the simplicity of H&L's solutions."
Online Ordering
Imagine if you could effortlessly present an online ordering facility that integrated automatically with your POS solution?
As you would expect, H&L have done it!
In fact, H&L POS ordering allows seamless integration between a web portal and the POS solution.
As a manager, simply flag which items you'd like to go up to the web portal.
Then your customers can go online and order the items.
It�s that simple!
Best of all the transaction directly flows back into your system, just as though it was ordered through your Touchscreen.
Now that's integration! Thanks H&L.
Features
Instantly update your venue system
Utilise inbuilt order printing functions
Easily track web order traffic
Testimonials
"Getting sales via the web is one thing. Keeping track of them is another and H&L have been great in setting up this facility for us."
Pay at Table
With just the table number, each customer's transaction links directly from the handheld Tyro EFTPOS to your Point of Sale.
Imagine - customers can now impulsively add a tip direct at the table.
At the same time, your customer gets the added security of using his/her pin number, while retaining control of his card at all times. It all goes towards making you a venue-of-choice, naturally! Most importantly it allows for faster service and as you know, that means greater turnover!
Features
Provides the Chip Card and Pin features without the customer having to leave the table
Real time table balance via the Eftpos unit
Gives you the ability to accept split bills
Automatically prompts for tips
Testimonials
"Tips, frankly, had dropped off over recent years and we know that this has been de-motivating for staff. Since implementing H&L's handheld EFTPOS terminals, tips are through the roof and our staff are really firing on all cylinders again."
Pre Authorisation
Forget about bar-tabs.
Now you use H&L's excellent Pre-Authorization system which allows your customers to sign off to an agreed value that can be deducted against their credit card - and you won't need to keep holding their card.
Customers are happier due to well-publicized fraud risks being averted, of course...and your cashflow is more secure, which is great for you! Ask us for more details today...
Features
You have the ability to pre-authorise to any set level, determined by the customer
The system will issue a warning once the pre-authorised level has been reached
You have the ability to finalise the transaction without the cardholder present, particularly if they have left the premises.
Testimonials
"At one of our establishments, customers would often run up tabs and leave, without reclaiming their credit cards. It was a big hassle with end-of-night procedures.
H&L have straightened all that nonsense out, with their Pre-Auth facility. Brilliant!"
Price Control
Have the power to set different standard prices, for different parts of day, or even for different days.
H&L give you that power, just as you would expect.
Features
Prices are easily set, by determining desired mark-up/GP
Ability to adjust prices by date and time range
Ability to set price rules which can determine pricing policy from individual to a whole range of products or product family.
Testimonials
"I like how easy it is to price change for different day-parts....H&L are great!"
Sam Bygrave, J&J OBrien
Promotions & Specials
Co-ordinating and instigating promotions or specials used to be a headache.
That was before you discovered H&L!
We've automated the process and it's now so, so easy!
For promotions or happy hours, for instance, you can now have them switch on automatically by date range or by time range.
More excitingly, this feature does lots more, besides.
Consider, for instance if you are in a bottle shop and you want to run a discount special.
You can pre-allocate the time the special starts, the time it is to switch off, and the products it is to impact on.
At the end of that promotion, it will tell you what products have sold and what sort of profitability that has had.
In respect to happy hours and specials on your premises, these can be turned on and off at any allocated time.
This clever solution can also be used in reverse!
For example if Sunday has a surcharge price or different price, the solution will automatically change your pricing accordingly. Then back to normal on Monday!
Features
Banner Group integration for importing promos and specials
Report on Specials sales quantity
Auto switch on/off start ending date
Testimonials
"Price changing for specials and happy hour used to be a headache. Now it's all automatic. Good stuff, H&L."
Remote Menu Maintenance
Each of your POS locations has unique requirements. Your bottleshop is considerably different to your bar and to your dining room, for example. Obviously you need different functionality at each POS, to match.
So H&L make that easy, by giving you the facility to quickly and easily make any changes that suit your management style.
From the comfort of your office, change anything you like, such as pricing, menu descriptions, keyboard layouts...to make your POS at each location exactly right.
Naturally we'll guide you, but it's even easier than you'd think!
Features
Centralised management and control
Scaleable and flexible with multiple permission capabilities
Testimonials
“We use one type of POS terminal throughout our group – and H&L’s clever system allows us to configure each one entirely different to suit each location. It streamlines everything, especially teaching new staff how to use the tills”
Adam Skinner
POS & Inventory Systems Manager
Bavarian Hospitality Group
(Argyle, Lowenbrau, Bavarian Bier Cafes, Cut Bar & Grill, Sake Restaurants)
Reservations / online
Wherever you or your staff are, customer reservations can simply be entered into a POS.
Better still, this instantly updates your entire system.
Therefore you can't overbook anymore!
More importantly, you won�t be underbooked, either!
Idiot proof reservations. Now that�s helpful!
Features
Online bookings update your venue system immediately
Easy access for customers to make reservations
Easily embedded via links from your existing website
Testimonials
"Our restaurant has been getting at least 20% more bookings since we got H&L to show us how to use this great solution. We put it down to less staff stuff-ups!"
Scanning Devices
Extra enhancements that will make your productivity soar and your security even tighter, are now at your fingertips.
And we've got some clever add-ons for making marketing more powerful, too!
Please ask us about the multitude of clever devices which simply connect to your POS.
Here's just some of what's on offer.
* First, beef up your security with fingerprint scanning for staff logons, as well as proximity readers (RFID).
* Next, get timesaving facilities like barcode scanners and scales.
* And magnetic cards for loyalty allow you to compile and use very helpful information to make giant marketing advances.
* Once again, you can see how H&L is making it all so much easier for you.
Please discuss any of these exciting advances with us, at any time.
Features
Barcode Readers
* Available as hand held or fixed models
* Increases accuracy identifying products
* Removes the need for keying or price tagging goods individually
Proximity Readers (Staff)
* Increases Staff Security
* Provides accurate sales data for each staff member
* Provides a faster operation, therefore a better service for the customer
* Available in Red, Blue & Black
Proximity & Magnetic Strip Readers
* The ability to instantly recognize loyal customers
* The ability to track customer spend history
* Able to apply discounts, manage offers and redeem points
Scales
* Integrated against individual products
* Once product selected, the price is calculated by the product weight
Testimonials
"Every time we invest in some extra device recommended by H&L, it quickly pays for itself in a few weeks."
Til Balancing
Safely know that POS allows you to balance cash, tills, bundle it, key it in and recognise what's been cleared.
Naturally you need to know what's going on with all your tills, at any given moment.
Let H&L keep you up to date, anytime you need to know.
Features
Compares actual cash in til to system total
Posts variances to the system to track overs and unders
Feeds to Accounting system for daily banking, therefore reducing banking processing time
Testimonials
"Before our move to an H&L system, till-balancing could only occur at end of night. Any discrepancies caused some pretty short fuses! Now we can balance anytime and see exactly what's going on. It's great!"
Touchscreen POS
At H&L we're not beholden to just one brand. That means we can take full advantage of price fluctuations - from a variety of providers of such items as touch screens and tills; as well as proximity equipment, printers and barcode scanners, just to name a few. In a nutshell it means savings, which is a further help to your bottom line.
Features
User-friendly features
Table Management - split bills, monitor table status with floor plan
Bar Management - run tabs, store drink recipes, verify legal drinking ages
Allows multiple orders and individual payments to be consolidated into one order for the kitchen
Full table tracking lets you bill and take payments from individual diners
Super tough touch screen, water resistant, scratch-proof and fade-proof. 12.1" and 15" screens available
All-in-one units, wall and pole mounts available
Multiple barcode scanners & cash drawers
Promotional voucher printing
Staff Logon proximity readers
Testimonials
"I am the owner and manager a hotel and large liquor store which employ over 50 staff in Adelaide South Australia. Our business incorporates bars, gaming room, kitchen, dining room and retail liquor store.
We have been using H&L Sysnet for our point of sale and office management system for over 15 years.
The management system allows us to maintain our profits by aiding stock inventory, range control, evaluate shrinkage, set prices and monitor bonus stock and supplier rebates. Furthermore it is a fantastic point of sale tool for cash control as it allows a host of purchase options including "mix & match" giving discount for a combination of product. Additionally it monitors staff sale performance.
Our partnership with H&L Sysnet has given us complete control, and seen the business flourish. Therefore it is with absolute confidence that I recommend H&L Sysnet to any retail of hospitality business that wish to succeed."
Samuel Cufone
Managing Director
Roulettes Tavern & Parafield Airport Liquor
|
|
